Your questions answered

At Reimbursement Recovery Consultants (RRC), we understand you have questions about partnering with a revenue cycle recovery firm. We've compiled answers to the most common inquiries to provide clarity and build confidence. Our commitment is to transparency and effective solutions for your reimbursement challenges.

Frequently asked questions

We pride ourselves on our clear communication and dedication to client success. Below, you'll find answers to questions about our services, process, and how we address specific reimbursement challenges. If you have further inquiries, please don't hesitate to contact us directly.

What costs are involved with working with your company?
RRC operates on a contingency-based model, meaning we only get paid when you do. There are no upfront costs or hourly fees for our recovery services. We believe in aligning our success directly with yours.

How fast do we follow up on claim denials?
Our team initiates follow-up on claim denials immediately upon receiving the necessary documentation and access. We prioritize swift action to maximize recovery potential and minimize delays in your revenue cycle.

How do you handle aged denials?
We specialize in aged A/R and complex denials. Our expert auditors meticulously review old denials, identifying root causes and pursuing all viable avenues for recovery, regardless of how long ago the denial occurred.

Do you handle out-of-network (OON) denials?
Yes, RRC has extensive experience in handling out-of-network (OON) denials. We navigate the complexities of OON policies and advocate for the appropriate reimbursement your facility or practice is rightfully owed.

Will you actually improve my revenue, or just create more work for us?
Our primary goal is to significantly improve your revenue with minimal burden on your staff. We integrate seamlessly with your existing processes, handling the heavy lifting of denial management and underpayment recovery, thereby freeing up your team to focus on core operations.

Are you going to lock me into a long contract?
No, we do not require long-term contracts. Our agreements are designed to be flexible and straightforward, reflecting our confidence in delivering measurable results that will earn your continued partnership.

How much will this REALLY cost me?
As a contingency-based firm, our cost is a percentage of the additional revenue we recover for you. If we don't recover funds, you don't pay us. This ensures a transparent and results-oriented financial partnership.

How do I know you won’t disappear after onboarding?
RRC is built on a foundation of long-term partnerships and trust. We provide continuous communication, detailed reporting, and dedicated support throughout our engagement. Our reputation is paramount, and we are committed to being a reliable and present partner for your revenue recovery needs.

Our recovery process simplified

Understanding our process is key to seeing how seamlessly we can integrate with your operations and start delivering results. We've streamlined our approach to be efficient, effective, and completely transparent from day one.

We start with a no-cost assessment of your current revenue cycle to identify areas of opportunity and potential recovery. This provides a clear roadmap for our engagement.

Once identified, we proceed with a simple, straightforward agreement. There are no upfront costs, ensuring that our partnership is risk-free for your organization.

With the assessment complete and agreement in place, we immediately begin our recovery work, diving into aged A/R, complex denials, and underpayments to accelerate your reimbursement.

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